Return & Refund Policy

Return & Refund Policy for COVEPALMS LLC.

Last updated: October 21, 2026

We want you to be happy with your purchase. This policy explains returns and refunds.

1. Returns

You may return unused items in their original condition and packaging within 30 days of delivery.

2. How to return

Contact us with your order details before sending anything back, and we will confirm the return instructions.

3. Refunds

Once we receive and inspect the item, approved refunds are issued to the original payment method within 10 business days.

4. Damaged or wrong items

If an item arrives damaged or is not what you ordered, contact us within 7 days of delivery and we will arrange a replacement or refund at no cost to you.

5. Non-returnable items

For hygiene reasons, some personal care items cannot be returned once opened. These are noted where they apply.

Contact

Questions about this policy can be sent through our Contact page.